This Privacy Policy governs the collection, use and disclosure of personal information on businessinsurancehelp.ca (the “Site”) operated by the Insurance Bureau of Canada, (“IBC”), a not-for-profit industry association. Personal information is any information about an identifiable individual. This Policy outlines the type of information that the Site’s operator (“IBC”), the Business Insurance Action Team (the “BIAT”) and its members, officers, employees and affiliates (collectively, “we” or “us”) gather about users of this Site (“you” or “your”) while using this Site and how we use and disclose that information.

Please read this Privacy Policy as, by using this Site, you agree that your use of this Site is governed by this Privacy Policy. We reserve the right to modify this Privacy Policy at any time. We will reflect any such modifications to this Privacy Policy on this Site. If any modification is unacceptable to you, you shall cease using this Site and the Services. Your continued used of this Site after any such changes constitutes your acceptance of this Privacy Policy, as revised. If you have questions or complaints regarding our privacy policy or practices, you may contact us the following ways:

Insurance Bureau of Canada
Chief Privacy Officer
777 Bay Street, Suite 2400
P.O. Box 121
Toronto, ON M5G 2C8
Fax: 416-644-4965
E-mail: cpo@ibc.ca

Collection, Use and Disclosure of Personal Information

We will collect and store your name, postal code, e-mail address, or mobile telephone number if you voluntarily supply this information to us when you subscribe to our email list. Your email address is stored at the email list server and can only be accessed by the site administrators, including those who help manage these lists. This information is used to provide you with access to Site content, and to allow the us to contact you with updates (if you have indicated you would like to receive such updates via email, sms, or other social media platforms) and to let you know about campaigns updates.

As well, some information is collected automatically from you when you use the Site. For example, we collect and use data contained in log files which include: your Internet Protocol (IP) address, your Internet Service Provider (ISP), the browser you used to access the Site, the time you visited the Site, and the pages you visited throughout the Site, such collection and use being a standard practice on almost every website. We use Google Analytics, a third party provider, to obtain this data. We use this information to better understand how you and other visitors use the Site, and to improve the Site to better meet your needs. The amount of information that is sent by your web browser depends upon the browser and settings you use. Please refer to the instructions provided by your browser if you want to learn more about what information it sends to websites you visit, or how you may change or restrict this.

We may use cookies to help you manage your use of our Site, and to understand and save your preferences for future visits. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information.

We do not sell or transfer your personal information to any third parties. However, we may share personal information with our agents who assist us in operating this Site, conducting our business, or servicing you, so long as those parties agree to strict non-disclosure and confidentiality agreements.

We may also disclose your personal information when we believe such release is necessary to comply with the law, enforce this Site’s policies, or protect ours or others’ legal rights, property, or safety.

Security Safeguards

The security of the personal information you provide to us is very important to us. As such, we do our best to ensure your information remains secure, and we maintain technical and procedural safeguards that are appropriate to the sensitivity of the personal information in question. Your information is stored on Canadian servers.

However, you understand and acknowledge that there are inherent risks of providing information online, and that no method of transmission over the Internet and no method of electronic storage is completely secure. Although we make every effort to protect your personal information, we cannot guarantee its absolute security. Accordingly, by using this Site, you release us of any responsibility or liability for any breach of security.

Third-party links

Please note that any links to third-party websites on this Site are not bound by this Privacy Policy. Any such third party sites have separate and independent privacy policies that may be different from our own. We therefore have no responsibility or liability for the content and activities of these linked sites. As such, if you wish to know more about their privacy policies, please visit their websites and review their privacy policies.

Contact

If there are any questions regarding this Privacy Policy, if you would like any changes made to your personal information, or if you would like your personal information deleted, you may contact our Privacy Officer at cpo@ibc.ca.

Interpretation of this Privacy Policy

Any interpretation associated with this Privacy Policy will be made by us. This Privacy Policy includes examples but is not intended to be restricted in its application to such examples; therefore, where the word “including” is used, it shall mean “including without limitation.”

This Privacy Policy does not create or confer upon any individual any rights or impose upon the Insurance Bureau of Canada or the BIAT any obligations outside of, or in addition to, any rights or obligations imposed by Canada’s federal and provincial privacy laws, as applicable. Should there be, in a specific case, any inconsistency between this Privacy Policy and Canada’s federal or provincial privacy laws, as applicable, this Privacy Policy shall be interpreted, in respect of that case, to give effect to, and comply with, such privacy laws.

Opting Out of Electronic Communication

You may withdraw your consent to receiving electronic communications from us at any time by following the opt-out instructions provided i]n each communication or by emailing us at info@businessinsurancehelp.ca.